Resident Resources

Printable info sheets

Resources and information are available for San Marcos residents affected by the COVID-19 outbreak. We’ll post links below as they become available during this rapidly-changing situation. 

Utility Customer Services

Because of the effects of the COVID-19 situation, we understand that some customers are concerned about being able to make their utility payments. Our Utility Customer Service Division is providing customer service and payment options to assist utility customers navigate these challenging times. Click here for more information.

Senior Wellness Checks

The City of San Marcos Parks and Recreation Department is offering wellness checks to anyone 60+ who would like to be called during the stay-at-home order.

Social distancing is important, but it could also affect the health of senior citizens by isolating them. The City is making calls to seniors to say hello and check in on them every few days if they wish to remain on the list. These wellness checks will continue through the stay-at-home order.

Emotional health is also important as now is the time to reach out through phone calls and video calls to family, friends, and neighbors who may be vulnerable.

If you or someone you know would like a social wellness check, call 512.393.8412 and leave the name and phone number of the person to be added to the phone list.

Mental Health Support

Texas Health and Human Services has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic. Visit their website for more information.

Hays County Food Bank

Hays County Food Bank will be offering drive-thru pick up service. Some important reminders: please don’t attend a distribution if you are sick. The Food Bank offices are closed to the public and all nutrition classes are canceled until the end of April. Please call to schedule a donation drop-off, (512) 392-8300. Check social media and website for updates and helpful information: http://haysfoodbank.org/find-food.aspx.

Central Texas WIC

For the latest resources and information on the Central Texas WIC Program, including temporary and permanent changes to WIC-approved foods, follow their Facebook page at https://www.facebook.com/CentralTexasWIC 

Texas Department of Health and Human Services

Texas Health and Human Services has multiple resources available to people who qualify: https://hhs.texas.gov/services/health/coronavirus-covid-19  

Community Action Utility Bill Assistance

Residents needing assistance with utility bills can visit http://communityaction.com/our-services/utility-assistance/ to apply for help.

Workforce Solutions Rural Capital Area

Covid-19 resources for employers, workers, labor issues and unemployment benefits: https://workforcesolutionsrca.com/employers/covid-19-coronavirus-resources

Suspension of foreclosures and evictions

For the residents of our community, HUD has suspended all foreclosures and evictions for single-family homeowners with FHA backed mortgages. In addition, Governor Abbot has halted all evictions until April 19th.

Details are available at the following links:

https://www.hud.gov/press/press_releases_media_advisories/HUD_No_20_042

https://www.txcourts.gov/media/1446203/209045.pdf

Information for Tenants in San Marcos

General information for tenants: http://www.sanmarcostx.gov/701/Neighborhood-Enhancement

Lease-tenant resources: http://sanmarcostx.gov/2954/Documents-and-Resources

San Marcos CISD Free Curbside Meals

Meals are for students 18 and under. Meals will be delivered in a Grab-n-Go style system. Children must be present (in vehicle) to receive a meal. Breakfast 8-9:30 a.m. at Travis Elementary, Mendez Elementary and San Marcos High School. Lunch 11:30-1 p.m. at Travis Elementary, Mendez Elementary, San Marcos High School, Redwood Baptist Church, Allen Woods Homes (1201 Thorpe Ln.) and CM Allen Homes (820 Sturgeon).

Beginning, Monday, March 30, SMCISD will be adjusting meal distribution slightly. They will begin distributing breakfast and lunch from 10 a.m.-12:30 p.m. at the following locations: Mendez ES, Travis ES, San Marcos HS, Redwood Baptist Church, Allen Woods Home (1201 Thorpe Lane), and CM Allen Homes (820 Sturgeon). The time change to the “Grab & Go” method allows families to pick up both breakfast and lunch meals together so you only have to come one time.

San Marcos CISD Remote Learning: https://www.smcisd.net/remotelearning 

Doing Business with the City Remotely

Many important tasks, such as paying utility bills, can be handled online. The City’s Utility Payment Services Department has implemented changes to its normal processes to assist customers during this time. Reed more here.  

Open Restaurants

The San Marcos Chamber of Commerce is maintaining a list of restaurants that are open for carry-out or curbside delivery during the COVID-19 response: https://sanmarcostexas.com/san-marcos-restaurant-options/.

San Marcos Public Library Resource Guide

The San Marcos Public Library has created a COVID-19 Resource Guide for our community. También tenemos una guía de recursos en español. In it you can find important updates and information about health, school closures, food resources, local agencies and organizations, and volunteer opportunities.

Check out our NEW Virtual Recreation Center

It is your place for recreation, leisure, education, and resources through COVID-19. We are committed to ensuring that our community has resources to maintain healthy and meaningful lives. www.sanmarcostx.gov/virtualrec.

Free Mulch

You may have a little time for gardening these days, so why not pick up some free mulch? Free mulch is available to all San Marcos residents 24/7! The mulch consists of all the brush that is dropped off during the monthly Brush Drop-Off. If residents want a specific type or color of mulch, they will still need to purchase it from a retailer.

Mulch Pick-Up Locations:
Dunbar Park (801 W MLK) by the playground
Archie Street (off Craddock Ave) by the parking at the end of the street
Del Sol (near Parkdale Dr) at the end of the street

Questions? Contact: akirwin@sanmarcostx.gov

Don’t Flush Those Wipes

City of San Marcos wastewater collection system employees have a message for San Marcos residents about flushing wipes down the toilet: please don’t.

With so many people cleaning and disinfecting more heavily due to the COVID-19 outbreak, system operators are seeing more wipes and paper towels in the system than normal. Read more about the issue here: https://www.sanmarcostx.gov/CivicAlerts.aspx?AID=1345

Census 2020

If you’re at home because of the COVID-19 situation, it could be a great time to complete the 2020 Census! If you have already received your paper copy in the mail, you can fill it out and mail back. Or if you prefer, take the Census survey on the web. More info at: https://my2020census.gov.

Texas State University Information

Information for Texas State University students, faculty and staff is posted online at https://www.txstate.edu/coronavirus

Your Money: A Hub for Help during the Coronavirus Crisis (from NY Times)

Find info about IRS/taxes, Housing/evictions and Unemployment, plus much more:

https://www.nytimes.com/article/coronavirus-money-unemployment.html.

United Way of Hays and Caldwell Counties

United Way of Hays and Caldwell Counties has reinstated their disaster relief fund to assist those affected by the COVID-19 virus, particularly economically, in Hays and Caldwell counties.  They are working with their partners to distribute these funds directly to those in need throughout Hays and Caldwell Counties in the coming days, weeks and months.  There is not currently a process for the public to apply for these funds.  United Way asks that members of the public be patient as they raise the critical dollars to assist as many of our community members as they can.

If you would like to help your neighbors in need, please visit https://www.unitedwayhaysco.org/covid-19-response and follow the link to donate. Donations can also be made by simply texting UWHAYS DISASTER to 313131 and following the instructions in the reply text.  Those wishing to donate by check can do so by sending your donation to UWHC, PO BOX 1728, San Marcos, TX  78667.  Please be sure to write “Disaster Relief Fund” on your check to ensure that your donation goes directly to those in need.