Show All Answers

1. What improvements are eligible for the BIG grant program?
2. Who is eligible for the BIG grant program?

Show All Answers

1. What is a cross-connection?
2. What is backflow?
3. What is backpressure backflow?
4. What is back-siphonage?
5. Why does the Water / Wastewater Utilities Department need to control cross-connections and protect its public water system against backflow?
6. What should a water supplier do to control cross-connections and protect their public water systems against backflow?
7. What is a backflow preventer?
8. What is an air gap?
9. What is a reduced pressure zone assembly?
10. What is a double-check valve assembly?
11. What is a hose bibb vacuum breaker?
12. Where can I get more information about cross-connection control?
13. Why do backflow preventers have to be tested periodically ?
14. Why does a soft drink dispensing machine require backflow protection?

Show All Answers

1. If I was born in Texas, how can I get my birth certificate?
2. How much is a birth certificate?
3. What forms of payment does the City of San Marcos accept?
4. Is there a limit of the number of birth certificates I can get at 1 time?
5. I need to get a death certificate. Who do I contact to get one?
6. The individual died in the city limits in San Marcos and I need to get a death certificate. What does the City Clerk's Office need?
7. How much is a death certificate?

Show All Answers

1. Why is the City working with state and federal agencies to remove Cape’s Dam?
2. How long has the City been working on a plan to address the safety concerns at Cape’s Dam?
3. Where will the money to remove the dam come from?
4. What studies have been done to determine the effects of removing the dam?
5. What about the historical significance of Cape’s Dam and the mill race?
6. Is removal of Cape’s Dam a component of the Edward Aquifer Habitat Conservation Plan?
7. What public discussions were held about the future of the dam?
8. Has the City allocated money to build a whitewater park similar to Rio Vista?

Show All Answers

1. Are glass vases allowed on my grave site?
2. Are statues/figurines/memorbilia allowed on my grave site?
3. Solar Lights, Spinners, Swings, and Wind Chimes
4. What are the approved materials for monuments and benches?
5. What are the Cemetery hours?
6. When and where are the Cemetery Commission Meetings?
7. When are the Cemetery Cleanups?

Show All Answers

1. Do I need a permit to solicit door to door?
2. Who do I contact about my Municipal Court citation?
3. Who do I contact in order to buy City real property?
4. Who do I contact to serve on a board or commission?
5. Who do I contact about zoning/single family occupancy violations?
6. What do I do about a barking dog?
7. What do I do about an overdue library book citation notice?
8. Where do I go to apply for a taxi or limousine permit?
9. Where do I file a citizen complaint?
10. My vehicle was towed who do I contact?

Show All Answers

1. TRUE: Rumors can spread quickly during a disaster
2. FALSE: Evacuations have been ordered

Show All Answers

1. What phone number do I call to report an outage?
2. What do I do if my power goes out?
3. Where are my breakers located?
4. When my breaker fails, who is responsible for replacing it?
5. What is the most frequent cause of power outages in San Marcos?
6. When my meter loop is damaged, what am I responsible for repairing?
7. How do I report tree limbs on power lines?
8. When will the City trim tree limbs?
9. Who do I call if there is a low hanging wire or a wire on the ground?
10. How do I request an underground line locate for utilities?
11. When my meter loop is ready, how do I request a meter?
12. How do I request electrical service?
13. How do I know who my electric provider will be?
14. How do I read my electric meter?
15. How do I request an energy audit for my house or business?
16. How do I report a street or customer light outage?
17. Does the City support Net Metering?

Show All Answers

1. Why do we need mosquito control programs?
2. How can we best control mosquito breeding?
3. Is it necessary to spray for adult mosquitoes in populated areas?
4. Are the insecticides being used for controlling mosquitoes dangerous?
5. Are there methods other than the use of insecticides for controlling mosquitoes?
6. What are bed bugs?
7. Where are bed bugs found?
8. How are bed bugs transported?
9. Can bed bugs make you sick?
10. How can I get rid of bed bugs?
11. Is there effective treatment for bed bug bites?

Show All Answers

1. Who is required to report and remit the Hotel Occupancy Tax?
2. When are reports and payments due?
3. What happens if a report or payment is not submitted on time?
4. Who do I contact with questions?
5. What forms of payment are accepted?
6. What are the record keeping requirements?
7. Who is exempt from paying the hotel occupancy tax?

Show All Answers

1. How do I get information about a call / incident that the fire department responded to?
2. Where do I submit fire plans / fire alarm systems / fire sprinklers?
3. Who do I contact with a code enforcement / code compliance question?
4. What is the Fire Marshal's phone number / contact information?
5. Are there always firefighters at the fire station?
6. What kind of work schedule does a firefighter have?
7. What is a fire apparatus?
8. Why does a fire apparatus respond to auto accidents?
9. Why does a fire apparatus respond with an ambulance on medical calls?
10. Are all fire apparatus's staffed with medically trained personnel?
11. Why do I see fire trucks at the grocery store or at other stores?
12. What is the difference between a fire engine and a fire truck?
13. How many firefighters respond to an incident call?
14. How do I request a fire station tour or demonstration event?
15. What is an ISO rating?
16. What does it mean when my smoke alarm chirps?
17. How can I become a firefighter?
18. How can I become a EMT-Paramedic?
19. Is the San Marcos Fire Department hiring?

Show All Answers

1. Where can I take my baby?
2. How old can the baby be?
3. What will they ask me?
4. Is it true that the police will not be called?
5. What happens to my baby?
6. Why must the baby be 60 days old or younger?

Show All Answers

1. Do I have to have a high school diploma or GED to apply?
2. Can I pick up an application now?
3. Where can I pick up an application?
4. Do you take applications throughout the year?
5. Do I need to be a licensed paramedic to take the Civil Service Exam?
6. Can I transfer my state fire certification from another state to Texas?
7. Will I get paid more if I have a degree?
8. If I am already a certified Firefighter, will I have to go through firefighting training?
9. Do I have to be a certified Texas Firefighter?
10. Is there one civil service test for all the cities in Central Texas?
11. Where can I obtain study material for the civil service test?
12. Can I volunteer as a firefighter in the City of San Marcos?
13. Where can I find general certification FAQs from the Texas Commission on Fire Protection (TCFP)?
14. Is there an age limit to apply?
15. What is the fire department pay schedule?

Show All Answers

1. What is the Purpose of the Food Handler's Training Class?
2. What if I have Food Handler's Certificate from another city or food services industry?
3. How long are the Food Handler's classes?
4. How much does Food Handler's Certificate Cost?
5. How long is the Food Handler's Certificate good for?
6. How do I sign up for a Food Handler's Class?

Show All Answers

1. What is FOG?
2. What is a grease trap? How does it work?
3. Do I need a grease trap?
4. What maintenance schedule is required for a grease trap?
5. What happens if I don't comply with the FOG program?

Show All Answers

1. Who decided that the City should start a green waste program and how was the decision made?
2. How was the program communicated to residents?
3. How much do the new carts cost residents?
4. What can I put in the new carts?
5. Isn’t it a compost cart? Why can’t I put food scraps in it?
6. Can citizens opt out of the program? If so, will citizens get an adjustment on their bill?
7. Why are the 96 gallon garbage carts being picked up and why are they being replaced with smaller ones?
8. Can citizens keep the 96 gallon garbage carts? Is there a fee?
9. When will unwanted carts be picked up?
10. What happens if I use the carts for the wrong items?

Show All Answers

1. How do I print my online job application?
2. Can I make changes to my online job application?
3. How do I save my online job application?
4. What if I am not ready to complete the online job application at this time?
5. What are the benefits of using the online employment system?
6. Once I complete an application online and upload a resume, can I use these to apply for other positions?
7. May I use more than one resume?
8. What if I want to submit a resume?
9. Can I copy selected information from another electronic document?
10. Who will see my online job application?
11. What materials will I need before I apply for employment?
12. What if I do not have access to a computer or need help when applying for employment?
13. How do I apply for employment?
14. Where can I view job postings and apply?

Show All Answers

1. Who is eligible for the program?
2. Which types of homes qualify for the program?
3. What type of assistance does the program offer?
4. How can the loan be used?
5. How do I apply for the program?
6. At what point in my home-buying process should I apply for the program?
7. Will I need to make monthly loan payments?
8. What happens after I apply for the program?
9. What happens if I move out of the home during the 5-year affordability period?
10. Who do I contact for more information?

Show All Answers

1. Where do the Rangers work?
2. How do I become a Ranger?

Show All Answers

1. How do I become a supplier for the City of San Marcos?
2. How do I get an application to become a supplier with the City of San Marcos?
3. Is there a fee for a bid package or proposal?
4. Where do I turn in a bid or proposal?
5. How do I get a bid tabulation?

Show All Answers

1. Where is smoking prohibited?
2. Where is smoking permitted? Are there any exemptions?
3. Is smoking allowed in outdoor eating and bar areas?
4. What do I need to do to be able to provide a designated smoking area?
5. What is considered a public place?
6. How is an enclosed area defined?
7. What do owners/operators of non smoking facilities have to do to comply with ordinance?
8. Who do I contact if I have any questions or want to file a smoking complaint?
9. What is the penalty for violations?
10. How do I get a copy of the smoking ordinance?
11. When does this ordinance go into effect?

Show All Answers

1. What are TTHMs?
2. Why is chlorine used as a disinfectant?
3. How are TTHMs harmful?
4. What is the Maximum Contaminant Level for TTHMs?
5. Is the water safe to drink?
6. Was everyone affected?
7. What has the City done?

Show All Answers

1. How are utilities billed?
2. How do I start, transfer or stop my utility services?
3. What options do I have to pay for my utility services?
4. How is my due date determined, and can I change my due date?
5. What can I do if my bill is not correct?
6. I am temporarily leaving; do I still need to pay my water bill?
7. Does the City issue an adjustment for leaks?
8. What if I know I won't be able to pay my bill on time?
9. What charges are renters responsible for?
10. Do you offer any special billing programs?
11. What do I need to connect my utilities?
12. How much will it cost to connect my utilities?
13. Why is my deposit so much?
14. Will I get my deposit back?

Show All Answers

1. Is there lead in the water?
2. Is the water safe to drink?
3. What are EPA action levels?
4. Does the City have a history of lead contamination in the water?
5. What is the City doing about these readings?
6. Where does lead contamination come from?
7. How can I tell if I have lead in my home water?
8. What can I do to reduce lead from my home’s drinking water?
9. What do I do if I believe City water is affecting my health?
10. Does this have anything to do with the Total Trihalomethanes letter I received this summer?
11. Where can I find more information?